Quality & Outcomes

How We Monitor Care Quality

This page outlines the quality indicators and outcome measures used to review physiotherapy care at Nexus. The aim is to provide clear, factual reporting.

Figures last checked: 11 March 2026Reporting type: clinic-level summary indicators

30,000+

Treatments Completed

The total number of physiotherapy treatments delivered.

Source

Internal clinic activity records

Verified: 11 March 2026

Google

Patient reviews

Public patient feedback is visible on our Google Business Profile.

Read patient reviews on Google

Source

Google Business Profile public listing

Verified: 11 March 2026

Mon-Sat

Clinic Availability

Appointments delivered across weekday and weekend sessions.

Source

Published clinic timetable and booking availability

Verified: 11 March 2026

These indicators describe clinic activity and individual feedback, not a recovery success rate. Google reviews reflect individual experiences and do not guarantee the same result for someone else.

Measures Tracked During Care

Pain and symptom change over treatment period

Functional movement and activity tolerance

Return-to-work, return-to-sport, or day-to-day activity goals

Adherence with rehabilitation plans between appointments

Patient-reported understanding of treatment and self-management advice

Reporting Principles

Consistent Assessment

Initial and follow-up findings are documented to support objective review of progress.

Service Transparency

Headline service indicators and patient feedback are reviewed and published periodically.

Clinical Review Cycle

Quality reporting is reviewed by the clinic as part of annual governance and policy updates.

How these figures are checked

Each public figure includes its source and the date it was last checked.

Treatments Completed

Internal clinic activity records

Last checked: 11 March 2026

Google Reviews

Google Business Profile public listing

Last checked: 11 March 2026

Clinic Availability

Published clinic timetable and booking availability

Last checked: 11 March 2026

Related governance information

For safety, policy, and oversight details, see the Clinical Governance page.

Check clinician registration