Private health insurance

Healix physiotherapy in Newham

If Healix manages your healthcare scheme, contact us to arrange physiotherapy at Nexus Newham after your scheme has confirmed the treatment route.

Approval must match your policy, physiotherapist and treatment location. Cover is not guaranteed by a provider number.

Use your own employer or scheme guidance

Healix manages healthcare arrangements with benefits set by the individual scheme. Its member guidance directs you to your scheme guide, Member Zone or MyHealix to check cover and start a claim. Ask the scheme to approve the Nexus clinician and location rather than relying on another employer's benefit rules.

Questions to confirm with your provider

  • What physiotherapy pathway does my particular Healix-managed scheme use?
  • Can it approve my chosen clinician at Nexus Newham?
  • What referral, authorisation and reporting requirements apply?
  • Who pays the invoice, what allowance is approved, and is any contribution due from me?

What to have ready

The Nexus provider directory contains our Healix clinic number. Contact us with your scheme name and treatment approval so we can check the booking and invoicing arrangements. A membership card alone is not authorisation for a course of treatment.

Find Nexus provider numbers

Your appointment at Nexus

We assess your symptoms, explain the findings and agree a recovery plan. Treatment may include hands-on care and exercise, depending on what is appropriate for you.

Newham Leisure Centre, 281 Prince Regent Lane, Plaistow, London E13 8SD

Healix booking questions

Is Healix cover the same for every employer?

No. Use the benefit and claims rules for your own scheme. A colleague's or another employer's treatment allowance does not establish what your policy will fund.

Can I arrange an appointment online with a Healix reference?

Contact Nexus first so we can match the scheme instructions, clinician and invoice payer. We will then explain the appropriate booking route.

What happens if more sessions are recommended?

The treating physiotherapist can discuss the clinical recommendation, but additional funded visits depend on your scheme's approval. Keep the agreed allowance and any reporting requirements up to date with the clinic.

Let’s check the arrangement

Contact the clinic with your programme or scheme name. We’ll explain the next booking step.

Ask us to arrange your appointment

This is Nexus booking guidance, not confirmation of your policy benefits. Follow your provider's current terms. Compare insurance and cash-plan booking routes.