Private health insurance
Cigna International physiotherapy in Newham
Using a Cigna International plan? Contact Nexus before arranging physiotherapy at Newham so your plan, clinician and billing instructions can be matched correctly.
Approval must match your policy, physiotherapist and treatment location. Cover is not guaranteed by a provider number.
Start with the exact plan on your membership card
Cigna supports different individual, employer and international programmes. The contact details and approval process for one programme may not apply to another. Use the member service shown on your card, tell them the treatment is at Nexus Newham and ask what is needed before the appointment.
Questions to confirm with your provider
- Which Cigna programme administers my policy and claim?
- Does my plan cover this physiotherapist at Nexus Newham for the condition being treated?
- Is prior approval or a referral required, and what is my session or financial allowance?
- Will Cigna pay Nexus directly or reimburse me? What deductible or cost share applies?
What to have ready
The existing Nexus directory lists a Cigna International clinic number. It is not proof that every Cigna plan or physiotherapist is covered. Tell us your programme name and the authorisation or billing instructions you have received; we will explain how to arrange the visit.
Find Nexus provider numbersYour appointment at Nexus
We assess your symptoms, explain the findings and agree a recovery plan. Treatment may include hands-on care and exercise, depending on what is appropriate for you.
Newham Leisure Centre, 281 Prince Regent Lane, Plaistow, London E13 8SD
Cigna International booking questions
Why should I contact Nexus instead of booking straight away?
We need to match the particular Cigna programme, treating clinician and payment instructions. This avoids using an online option intended for a different plan.
Does this include every Cigna policy?
No. This guide is for checking Cigna International arrangements. Employer and other Cigna plans can use different networks and claims teams. Your membership card and insurer are the starting point.
What if Cigna tells me to pay first?
Ask Cigna for written confirmation of the reimbursement rules and contact Nexus to arrange a self-funded appointment if appropriate. We cannot guarantee reimbursement or retrospectively change the funding route.
Let’s check the arrangement
Contact the clinic with your programme or scheme name. We’ll explain the next booking step.
This is Nexus booking guidance, not confirmation of your policy benefits. Follow your provider's current terms. Compare insurance and cash-plan booking routes.