Do I need a GP referral for Bupa physiotherapy?
Not always. Some Bupa policies include Direct Access for muscle, bone and joint symptoms. Ask Bupa which route applies to your policy before booking treatment at Nexus.
Private health insurance
Bupa physiotherapy in Newham
Physiotherapy at our Newham clinic in Plaistow, with clear guidance on using your Bupa cover. Have your treatment approval ready before booking.
Your insurer confirms your cover and any excess you need to pay.
Using Bupa Global or an international plan? Call Nexus before booking.
Provider details
Give Bupa the Nexus Newham clinic number
Nexus Newham's clinic number is listed with Bupa and Bupa Global. Ask Bupa to confirm your plan covers your chosen physiotherapist at this location. If you use Bupa Global, contact Nexus so we can discuss how to arrange your appointment.
View Nexus on Bupa FinderBupa / Bupa Global
Nexus Physiotherapy Clinic
Clinic provider number
80013337Ask your insurer to confirm your physiotherapist and location. A provider number alone does not confirm your cover.
Before you book
Questions to ask your insurer
These checks help you match your authorisation to the appointment you want. Keep the insurer reference and approved visit count to hand when you book.
- 1
Does my policy include physiotherapy at Nexus Newham with my chosen physiotherapist?
- 2
Do I need a GP or consultant referral and a pre-authorisation or claim reference?
- 3
How many appointments have you authorised, and does my policy have an excess, shortfall or treatment limit?
- 4
Does the authorisation cover the appointment type I plan to book?
Ready to book?
Have your Bupa membership number, pre-authorisation code and approved session count ready. If Bupa has not approved treatment yet, our booking guide explains what to ask.
If your policy includes Direct Access, Bupa may let you start without a GP referral. Speak to Bupa first to confirm your cover and how to get treatment approval.
Bupa's guide to making a claimTreatment at Nexus Newham
Assessment, hands-on treatment where appropriate and a clear recovery plan for muscle and joint pain, sports injuries and recovery after surgery. Your insurer decides which treatment your policy covers.
Common questions
Check the details before treatment
Is the Nexus clinic number enough to confirm my Bupa cover?
No. Give Bupa the clinic number, then ask them to confirm your policy, chosen physiotherapist, location and authorised treatment. Recognition alone does not confirm your individual cover.
Can I use Bupa Global?
The Nexus Newham clinic number is listed with Bupa Global. Contact Nexus before arranging a Bupa Global appointment, and ask your insurer to confirm the policy and clinician details.
Will I pay when I book?
No online payment is taken when booking with insurance. Your insurer may still apply an excess, shortfall or treatment limit, so check your policy before treatment.
If you use a cash plan, choose self-pay and claim directly from the provider according to your policy. The insured booking route is for authorised private medical insurance.