Do I need a referral before using AXA Health?
Ask AXA which route your plan requires. You may be able to start through its muscles, bones and joints service, but face-to-face physiotherapy needs the appropriate cover and treatment approval.
Private health insurance
AXA Health physiotherapy in Newham
Physiotherapy at our Newham clinic in Plaistow using your approved AXA Health cover. Match your treatment approval to the physiotherapist you choose.
Your insurer confirms your cover and any excess you need to pay.
Using AXA Global or an international plan? Call Nexus before booking.
Provider details
Match your AXA approval to the physiotherapist
Use the individual number for the physiotherapist you intend to see. Ask AXA Health to approve that clinician at Nexus Newham under your policy. If the clinician you book differs from the one authorised, check with AXA before the appointment.
See the full provider directoryAXA Health
Haris Imran
Physiotherapist provider number
HI00166Imran Gull
Physiotherapist provider number
IG00757Ask your insurer to confirm your physiotherapist and location. A provider number alone does not confirm your cover.
Before you book
Questions to ask your insurer
These checks help you match your authorisation to the appointment you want. Keep the insurer reference and approved visit count to hand when you book.
- 1
Is my chosen physiotherapist approved for my AXA policy at Nexus Newham?
- 2
Do I need a referral or pre-authorisation, and which reference should I give Nexus?
- 3
How many physiotherapy appointments are authorised and what appointment type is covered?
- 4
Will I have an excess, shortfall or treatment limit to pay?
Ready to book?
Have your AXA membership details, treatment reference and approved session count ready. If you are using AXA Global or an international plan, contact Nexus first: the AXA Health numbers here may not apply.
AXA's muscles, bones and joints service offers assessment online or by phone. Face-to-face treatment depends on your plan, so ask AXA which route to use before arranging treatment at Nexus.
AXA's muscles, bones and joints serviceTreatment at Nexus Newham
Assessment, hands-on treatment where appropriate and a clear recovery plan for muscle and joint pain, sports injuries and recovery after surgery. Your insurer decides which treatment your policy covers.
Common questions
Check the details before treatment
Should I give AXA the clinic number or a physiotherapist number?
Use the individual number for the physiotherapist you plan to see, and ask AXA to confirm that clinician at Nexus Newham under your policy.
What if I need to see a different physiotherapist?
Check the new clinician's number and approval with AXA before the appointment. Your existing authorisation may be tied to a particular practitioner or location.
Will I pay when I book?
No online payment is taken when booking with insurance. Your policy may still include an excess, shortfall or treatment limit; AXA can confirm your own terms.
If you use a cash plan, choose self-pay and claim directly from the provider according to your policy. The insured booking route is for authorised private medical insurance.