Private health insurance
Aviva physiotherapy in Newham
Use your approved Aviva cover for physiotherapy at our Newham clinic in Plaistow. Check the pathway on your policy before choosing your appointment.
Approval must match your policy, physiotherapist and treatment location. Cover is not guaranteed by a provider number.
Check whether your policy uses BacktoBetter
Aviva's claims guidance distinguishes its BacktoBetter pathway from the usual GP-referral route. Ask Aviva how your muscle or joint symptoms should be assessed and whether it can authorise your chosen Nexus physiotherapist. Do not assume a referral alone is treatment approval.
Questions to confirm with your provider
- Does my plan require BacktoBetter or a GP referral before physiotherapy?
- Can you approve my chosen physiotherapist at Nexus Newham, using their individual provider number?
- Which treatment, number of sessions and dates does my authorisation cover?
- What excess, shortfall or benefit limit would I need to pay?
What to have ready
Have your Aviva policy details, authorisation reference and approved session count ready. Our provider directory lists the individual numbers for Haris Imran and Imran Gull. If your approval names one clinician, select that clinician when booking.
Find Nexus provider numbersYour appointment at Nexus
We assess your symptoms, explain the findings and agree a recovery plan. Treatment may include hands-on care and exercise, depending on what is appropriate for you.
Newham Leisure Centre, 281 Prince Regent Lane, Plaistow, London E13 8SD
Aviva booking questions
Can I book before Aviva has approved treatment?
Start the insurance booking guide if you need help getting approval. Before using an insured appointment, ask Aviva to authorise the treatment and clinician; an available diary slot does not confirm cover.
Do I always need a GP referral?
Not necessarily. Aviva describes a different route for policies with BacktoBetter. Check your own policy rather than arranging a referral or treatment you may not need.
What if Aviva approves more treatment later?
Give Nexus the updated authorisation and session allowance before arranging further insured visits. Your physiotherapist's recommendation is not, by itself, an insurer's funding decision.
Ready for your appointment?
Have your treatment approval to hand, or use our booking guide if you still need authorisation.
This is Nexus booking guidance, not confirmation of your policy benefits. Follow your provider's current terms. Compare insurance and cash-plan booking routes.